Is there a way to have new users automatically be enrolled in the new experience? | Community
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KristyMu1
Level 4
Jun 16, 2020 3:16 PM UTC
Solved

Is there a way to have new users automatically be enrolled in the new experience?

Is there a way to have new users automatically be enrolled in the new experience? Can it be added when adding users during a kick-start? It seems that the only way to do it is to have a system admin add them from Set-up but our Group Admins don't have the option from Set-up or from the User Settings. We'll be adding many new users in the near future. Thanks!!

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    kynabaker16
    kynabaker16Accepted solution
    Employee
    Jun 17, 2020 4:39 PM UTC

    Hi Kristy! I also know that you can submit a support request and they can have it so that your environment auto-enrolls any new users into the new experience. So it sounds like there are a variety of ways you could tackle this depending on how you'd like to proceed!

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    7 replies

    kynabaker16
    kynabaker16Accepted solution
    Employee
    Jun 17, 2020 4:39 PM UTC

    Hi Kristy! I also know that you can submit a support request and they can have it so that your environment auto-enrolls any new users into the new experience. So it sounds like there are a variety of ways you could tackle this depending on how you'd like to proceed!

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      NicholeVargas
      Employee
      Jun 17, 2020 4:31 PM UTC

      @Kristy Musgrove‚ Granting Group Administrators the ability to enroll users in the new Workfront experience is on the roadmap, so you can expect to see that feature coming soon!

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        LisaBe1
        New Participant
        Jun 30, 2020 10:24 PM UTC

        Can you tell us how soon that group admin ability will be available?

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        NicholeVargas
        Employee
        Jul 8, 2020 3:51 PM UTC

        @Lisa Beutler‚ That feature is expected to be available in the upcoming 20.3 release!

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        Doug_Den_Hoed__AtAppStore
        Doug_Den_Hoed__AtAppStore
        New Participant
        Jun 17, 2020 2:51 PM UTC

        Huh: good point, Kristy, and one everyone will eventually reach (so...congrats?).

        Toggling NWE under Set-up is the way I use, too, but my understanding is that new Workfront clients (i.e. who've never used Classic) are "configured" (somehow) to use NWE for all users, right from Day One.

        @Josh Boston‚, is my new Workfront Client understanding correct, and if so, is their configuration done the same way (via Set-up), or is there some other gobal setting that SysAdmin's such as Kristy can either make or request from Workfront so that new users default to NWE?

        Regards,

        Doug

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