Is there a way to prevent the status of a request queue from being changed? | Community
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Level 5
Dec 16, 2021 2:06 PM UTC
Question

Is there a way to prevent the status of a request queue from being changed?

We have a request queue project that the status keeps getting changed by a couple users to a setting that causes our automation to delete the project. Is there any way to lock the status on a specific project so that only an admin can change it?

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2 replies

skyehansen
Level 4
Dec 17, 2021 3:33 PM UTC

https://one.workfront.com/s/question/0D50z00006Px3OkCAJ/unable-to-delete-projects

You could just make your project undeletable and call it a day :)

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Doug_Den_Hoed__AtAppStore
New Participant
Dec 16, 2021 2:39 PM UTC

Hi Tracy,

Not as such, but depending on the nature of the project, you could change the Owner to be a SysAdmin and update the permissions so that no one has rights to Manage it (i.e. View only). Another option would be to "hide it" by assigning it to a special SysAdmin Only group. You might also consider creating a special Do Not Change status (based on whatever underlying status fits best) and adding an Approval Path to the Project requiring only SysAdmins to be able to change the Status.

Regards,

Doug

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