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JasonLe4
New Participant
February 3, 2021
Question

Is there a way to see who the last approver was on..

  • February 3, 2021
  • 3 replies
  • 594 views

Is there a way to see who the last approver was on an issue? My client is trying to see who the culprit is on late issue approvals and is looking for a single user.

Thanks everyone!

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3 replies

J
JasonLe4Author
New Participant
March 8, 2021

A belated thanks to you both for your help!

    Doug_Den_Hoed__AtAppStore
    Doug_Den_Hoed__AtAppStore
    New Participant
    February 4, 2021

    Hi Jason,

    There's a good chance the Last Approver will (still) match the Last Updated on the Issue; but barring that, you could check the NOTES collection (for a historic culprit), or set up Targeted Auditing to track it.

    Regards,

    Doug

    T
    TealeMcCleaf
    New Participant
    February 4, 2021

    Hi Jason,

    You can pull the approver information from issues using collections in the field. Here's an example of what one of mine looks like.

    displayname=Approver

    listdelimiter=<br>

    listmethod=nested(approverStatuses).lists

    textmode=true

    type=iterate

    valueexpression=CONCAT({approvalStep}," - ", {approvedBy}.{name}, " ")

    valueformat=HTML

    Hope this helps,

    Teale

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