Is there a way to see who the last approver was on.. | Community
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JasonLe4
Level 2
Feb 3, 2021 2:23 PM UTC
Question

Is there a way to see who the last approver was on..

Is there a way to see who the last approver was on an issue? My client is trying to see who the culprit is on late issue approvals and is looking for a single user.

Thanks everyone!

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3 replies

JasonLe4Author
Level 2
Mar 8, 2021 4:38 PM UTC

A belated thanks to you both for your help!

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    Doug_Den_Hoed__AtAppStore
    Doug_Den_Hoed__AtAppStore
    New Participant
    Feb 4, 2021 11:01 PM UTC

    Hi Jason,

    There's a good chance the Last Approver will (still) match the Last Updated on the Issue; but barring that, you could check the NOTES collection (for a historic culprit), or set up Targeted Auditing to track it.

    Regards,

    Doug

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    TealeMcCleaf
    Level 6
    Feb 4, 2021 11:01 PM UTC

    Hi Jason,

    You can pull the approver information from issues using collections in the field. Here's an example of what one of mine looks like.

    displayname=Approver

    listdelimiter=<br>

    listmethod=nested(approverStatuses).lists

    textmode=true

    type=iterate

    valueexpression=CONCAT({approvalStep}," - ", {approvedBy}.{name}, " ")

    valueformat=HTML

    Hope this helps,

    Teale

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