Level 3

Question

Issue Report Entered By Name is Blank

Forum|Forum|2 years ago
March 8, 2024
11 replies
1626 views

I created a report to list certain request issues that includes a column for entered by name. I have a handful of results where that column is blank. When I go into the issue details the entered by column says N/A. Any idea what's happening there? How is this possible -- obviously, someone entered the request.

Workfront

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New Participant

Have you verified what is in the issue/request fields directly?

Level 3

I did. I misspoke in my original question. Where I said the column says N/A, I meant field (in the issue details).

Level 3

Screenshot 2024-03-08.jpg

Level 4

is it possible that the user who originally submitted the request was deleted?

Level 3

Possible, but highly unlikely.

Level 4

what is the first name (the name at the bottom) on your system updates page?