Journal Entries not showing changes made in Custom Fields | Community
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dippaul
Level 2
Nov 5, 2024 4:30 PM UTC
Solved

Journal Entries not showing changes made in Custom Fields

I am attempting to retrieve the journal entries for a specific task. However, changes made to custom fields are not being reflected in the journal entries. Only changes to the out-of-the-box fields are appearing in the journal entries.

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skyehansen
skyehansenAccepted solution
Level 4
Nov 5, 2024 4:38 PM UTC

this is normal. To capture updates in the future, please go to Setup / Interface / Update feeds and add your custom field there.

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3 replies

dippaulAuthor
Level 2
Nov 6, 2024 9:10 AM UTC

Thank you so much for this!

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skyehansen
skyehansenAccepted solution
Level 4
Nov 5, 2024 4:38 PM UTC

this is normal. To capture updates in the future, please go to Setup / Interface / Update feeds and add your custom field there.

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    Doug_Den_Hoed__AtAppStore
    Doug_Den_Hoed__AtAppStore
    New Participant
    Nov 5, 2024 5:03 PM UTC

     

    Hi @dippaul,

     

    Further to the tip from @skyehansen, here is a primer article that might be of use.

     

    Regards,
    Doug  

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