Lack of captioning during online sessions, I am deaf... | Community
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LL_cm
Level 2
Sep 8, 2022 5:45 PM UTC
Question

Lack of captioning during online sessions, I am deaf...

It is really disappointing not being able to participate during an on-going session as there is NO captioning at all. Can we PLEASE have captioning enabled and I'm pretty sure that the FCC is already enforcing this by way of the Americans with Disabilities Act...
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    4 replies

    KevinQu1
    Level 10
    Sep 12, 2022 3:45 PM UTC

    Now that you brought it up…I am borderline shocked it isn't available from a company is large as Adobe, who should know better…

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    LL_cmAuthor
    Level 2
    Sep 12, 2022 4:56 PM UTC

    It is so disappointing to get a response back from FCC that Adobe is NOT required to provide captioning as it falls under an exception that any live or pre-recorded sessions not aired on American Television is free-game for their HR to decide. In other words, our own gov't swept us under the rug again and if it's not directly affecting Adobe's bottom line, then they won't do it despite offering accessibility tools for profit. Ugh. 

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      KevinQu1
      Level 10
      Sep 12, 2022 5:02 PM UTC

      Yeah but we musn't let companies off the hook on the difference between "should do" (as a courtesy and as a good citizen) and "required to do" (by law).

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