Large thumbnail report column doesn't always show asset | Community
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New Participant
August 14, 2025
Question

Large thumbnail report column doesn't always show asset

  • August 14, 2025
  • 2 replies
  • 309 views

We use Workfront as an asset approval platform. The Large Thumbnail column we have included in our report for reviewing assets does not always display the file. Is this feature limited to file type or file size?


Thanks!

 

Niall

 

2 replies

kautuk_sahni
Employee
September 1, 2025

@niallr just checking in! Were you able to get this resolved? If one of the replies above helped—whether it completely solved the issue or simply pointed you in the right direction—marking it as accepted can make it much easier for others with the same question to find a solution. And if you found a different way to fix it, sharing your approach would be a great contribution to the community. Your follow-up not only helps close the loop but also ensures others benefit from your experience. Thanks so much for being part of the conversation!

Kautuk Sahni
Madalyn_Destafney
New Participant
August 15, 2025

Thumbnails don't appear for certain file types like PDF, PPT, Excel. Types like PNG, JPG do. I wish it would show for all. Is this consistent with where you're not seeing thumbnails? If you're not seeing them for image file types, I'd ask Support.

If this helped you, please mark correct to help others : )