Lock requests once converted to a project

We are investigating this use case in scope of the new work intake / requesting service. Will provide more updates once we start the solutioning phase

Hi everyone,

We will look into this idea in scope of our new intake service that will replace current Requests.

Thanks for the idea!

Hi Everyone,

This is a great feedback and we are aware of this.

We look to improve the end-to-end work intake and requesting process in Workfront, both for sys admins and requesters, and we will make sure to consider this request as well.

Thanks a lot for your patience!

Thanks for the feedback @kundanism ! I will make sure the PM is made aware of this.

@jon_chen This is required with such option "How would you like the feature to work - Once converted, the request is locked (automatically would be preferred) but could also include an option for System Admins or Project Managers to unlock or make a change if necessary. "

This idea is currently being investigated by the Workfront Product Management team. An official response will be provided by the end of May. Thanks for your patience!

@kasey-gagne @blakeco @jessicac_vg @mattmc2 @kevinqu1 @heather_kulbacki @megsvt @elenadooley @lb103 @kundanism 

Thank you @heather_kulbacki and @kevinqu1 for those great insights.  If anyone can capture more likes on this from their friends/colleagues it will help the possibility for consideration and a response from our product teams. 

Or if anything in the Updates on a Request are transferred to the projects update stream and at-tagged to the project owner automatically.

And yeah, we decided to let the Requests stay live, but we basically do everything we can to hide link to the project becuse they don't have access. So if a warning message was to come-up, customizing it would be ideal rather than the equivalent of "Access Denied" or getting the pointless access requests.

@ewanh  I think if the converted issue is locked to prevent comments or documents from being added, it would be great when someone clicked in the Update box (or on the Add New doc button or dragged a doc to the issue) a message would pop up letting them know: this issue has been converted to a project, the project team will not see anything added here, and providing a link to the project.

I suspect you will have Admins who want control over that message because I've talked to some who do not give the requestor access to the converted project - so that message would cause confusion and a bad experience for their users.

@megsvt Thank you...

So the problem as you describe is likely felt by a lot of Workfront users (myself included). 

I also think more options for granular controls by System or Group Admins is desired as Heather mentioned and you noted as well is always desirable.

I'm curious if there is agreement on what the desired action to documents or comments on the "converted from" now locked object would be as I could see a handful of different possible directions there. For my work, as we convert requests to projects regularly,  I would want comments and documents to be added to the "converted to" object.  Curious what @elenadooley @heather_kulbacki @lb103 and @kundanism think.