Make Deactivated Users Available for Prompted Reporting | Community
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New Participant
April 4, 2018
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Make Deactivated Users Available for Prompted Reporting

  • April 4, 2018
  • 3 replies
  • 567 views

Currently the only way to pull any reports on a deactivated user is in the filters. Prompts do not 'see' a deactivated user.

This creates a real issue for reassigning work when someone is suddenly gone from the company or when pulling hours reports for time periods where a user previously was at the company.

If there were a checkbox that said "Include Deactivated Users" or something along those lines, that would be perfect!

If you like this idea, there is a very similar one that could also be voted on:

https://support.workfront.com/hc/en-us/community/posts/360001215374-Predictive-Text-For-Deactivated-Users-in-prompts

3 replies

New Participant
February 23, 2024

Came across this old post while searching for something else. You CAN include deactivated users in Prompts, but not using "Equals." Instead, you must use "Contains" 

Tami_Gomez
New Participant
January 11, 2022

YES!! You shouldn't have to reactivate users every time you need to pull a report. You should be able to include active or deactivated users.

New Participant
June 8, 2018

Great idea. I vote "yes"