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New Participant
April 18, 2024
Question

New Commenting Experience can't see updates posted by Fusion

  • April 18, 2024
  • 2 replies
  • 540 views

We are using the Custom API module to post a NOTE. I've posted screenshots of how I'm doing this. When I search for the Note via Fusion I get back the text etc that was posted but there is nothing there in the actual project! Any help on making this visible on the Project would be gratefully received. It was working fine last week!

 

 

 

 

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2 replies

AleciaM1
Employee
April 30, 2024

Please consider submitting a ticket to the support team so we can assist in investigating this further. 

lgaertner
New Participant
April 18, 2024

Hello jrichlp,

 

Are you perhaps working on a sandbox instance?

 

I just recognized, that on our sandbox updates are not shown under the corresponding object, but as I created the notes using a connector attached to my personal account, I do see the updates under /my-updates.

 

This seems to be a bug.

 

Regards

Lars

jrichlpAuthor
New Participant
April 18, 2024

I am indeed doing this in Sandbox.