No Longer Receiving Workfront Updates in Teams | Community
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RockyPatton
New Participant
July 23, 2025
Solved

No Longer Receiving Workfront Updates in Teams

  • July 23, 2025
  • 4 replies
  • 663 views

Around mid-day on Monday, July 21, I stopped received any updates or notifications in the Workfront app for Teams. Notification settings have not changed. Before I submit a ticket, has anyone else experienced this?

Best answer by RockyPatton

The issue seems to have resolved itself. Last Thursday night, I got a avalanche of backlogged notifications, then Friday was business as usual.

4 replies

kautuk_sahni
kautuk_sahni
Employee
July 29, 2025

@rockypatton Just checking in — were you able to resolve your issue? We’d love to hear how things worked out. If the suggestions above helped, marking a response as correct can guide others with similar questions. And if you found another solution, feel free to share it — your insights could really benefit the community. Thanks again for being part of the conversation!

Kautuk Sahni
R
RockyPattonAuthorAccepted solution
New Participant
July 30, 2025

The issue seems to have resolved itself. Last Thursday night, I got a avalanche of backlogged notifications, then Friday was business as usual.

    Lyndsy-Denk
    Lyndsy-Denk
    New Participant
    July 28, 2025

    The same happened to me, but on Friday I received notifications again, so I'm hoping the issue is now resolved. 

      R
      RockyPattonAuthor
      New Participant
      July 30, 2025

      Yes! Same here. Notifications magically started appearing again. I got an avalanche of them Thursday after hours, then Friday was back to business as usual.

      JustinRenteria2
      JustinRenteria2
      New Participant
      July 23, 2025

      Hmm I think this is happening to me too.  Just realized it. I'll have to test more tmrw once I get back into the office. 

        Madalyn_Destafney
        Madalyn_Destafney
        New Participant
        July 23, 2025

        Hi there, have you upgraded to the New Teams? You need to be on New Teams for the WF plugin to work.

        "As of July 1, 2025, Microsoft will remove support for the Classic Teams desktop app. As a result, the Workfront integration with Microsoft Teams will not be supported once the Classic Teams desktop app is no longer available." More info here.

        If this helped you, please mark correct to help others : )
          R
          RockyPattonAuthor
          New Participant
          July 24, 2025

          Yes, I upgraded in late June and have been successfully using WF/Teams until Monday.

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