Notifications - Document uploads on Issues/Requests | Community
Skip to main content
T
ThomasNe2
New Participant
August 4, 2023
Solved

Notifications - Document uploads on Issues/Requests

  • August 4, 2023
  • 2 replies
  • 747 views

Is there a notification settings for document uploads to Issues and Requests? I can see for documents added to a Project but when it is added to a specific issue I can't seem to isolate these notifications?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by JoaquinAv

Hi, 

 

Yes, this is in the Setup > Emai > Notification area of your instance. You'll want to look for Requests I Have Made > A document is changed or uploaded on an issue for which I am the primary contact. Be warned, this is a system-wide, or group-wide setting. And only notifies the user that submitted the request. 

 

To learn more, visit Notifications: Request I have made. 

 

_Joaquin

2 replies

N
NicholeVargas
Employee
August 7, 2023

@thomasne2 In addition to what @joaquinav mentioned below, there is also an email notification for documents added to a request/issue I'm assigned to. 

Email Notification Name: Request Document Add to Issue Assigned To

Email Notification Description: Documents are uploaded or changed on requests I'm assigned to

Found under the section: Information about Work Assigned to Me

If activated at the global level, it will by default be turned on for all users, so just keep that in mind!

JoaquinAv
JoaquinAvAccepted solution
New Participant
August 4, 2023

Hi, 

 

Yes, this is in the Setup > Emai > Notification area of your instance. You'll want to look for Requests I Have Made > A document is changed or uploaded on an issue for which I am the primary contact. Be warned, this is a system-wide, or group-wide setting. And only notifies the user that submitted the request. 

 

To learn more, visit Notifications: Request I have made. 

 

_Joaquin

    T
    ThomasNe2Author
    New Participant
    August 8, 2023

    Thanks for this! I have been testing this but don't think this notification is going to fit my purpose as it is limited to single-users. I need to notify a full team when a document is uploaded - do you know if this is possible? It won't send a notification when they are assigned to the request as this only works for individual users. Any ideas? I really appreciate your help!

    Terms & ConditionsAccessibility statement

    Loading footer...