One of our team members (worker license) is unable to create a new folder in the documents section of projects. When I log in as her I see the same issue, but no one else is having this problem. Anyone else seeing this? Thanks in advance! | Community
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jackif99693428
Level 2
Jul 9, 2021 9:30 PM UTC
Solved

One of our team members (worker license) is unable to create a new folder in the documents section of projects. When I log in as her I see the same issue, but no one else is having this problem. Anyone else seeing this? Thanks in advance!

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KatherineLaAccepted solution
New Participant
Jul 12, 2021 4:50 PM UTC

At first glance, that suggests an access issue with the Sharing settings on that project, she may have View only access.

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6 replies

jackif99693428Author
Level 2
Jul 15, 2021 1:22 PM UTC

This has been resolved - thanks again for the suggestions!

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kynabaker16
kynabaker16
Employee
Jul 16, 2021 4:24 PM UTC

Hey Jacki! SO, glad that you got it resolved. If you don't mind sharing your solution, I'm sure others would love to see what ended up being the resolution if they have the same problem. And if Katherine's solution was the key, I'd love to give her the "Best Answer"!

Kyna

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jackif99693428Author
Level 2
Jul 16, 2021 4:35 PM UTC

Sorry yes, I wasn't clear - changing the team member's setting to "contribute" seemed to do the trick. Thanks again Katherine!

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KatherineLaAccepted solution
New Participant
Jul 12, 2021 4:50 PM UTC

At first glance, that suggests an access issue with the Sharing settings on that project, she may have View only access.

Translate
jackif99693428Author
Level 2
Jul 13, 2021 12:03 PM UTC

Thanks for the suggestion Katherine, I will check that out.

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