One of our Users could not access Workfront Request Queue from his laptop. I can login as him and can access them. | Community
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Employee
September 25, 2023
Solved

One of our Users could not access Workfront Request Queue from his laptop. I can login as him and can access them.

  • September 25, 2023
  • 2 replies
  • 1419 views

One of our Users could not access Workfront Request Queue from his laptop. I can login as him and can access them.

 

He is geeting this error message:

 

"You don't have access to the linked application for that organization and have been redirected to the Experience Cloud home page".

Can somebody help determine the issue, please.

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Best answer by ChrisStephens

Check their allocations in IMS. It sounds like the IMS is preventing them from getting to Workfront at all.

2 replies

Richard__Carlson
New Participant
September 26, 2023

It sounds like a provisioning issue with your internal authentication

ChrisStephens
ChrisStephensAccepted solution
New Participant
September 26, 2023

Check their allocations in IMS. It sounds like the IMS is preventing them from getting to Workfront at all.