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New Participant
July 12, 2022
Question

Our search function is not finding projects - anyone else

  • July 12, 2022
  • 15 replies
  • 3781 views

The search function is not finding projects - that we know exist. Anyone else having search function issues?

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15 replies

Christina_Jarosz
New Participant
August 3, 2022

We have found the search feature cumbersome and clunky. It also does not seem to have any rhyme or reason to how it provides results - I would think newest first, but for some reason no.

 

We discourage the team from using it and instead have a dashboard linked to their navigational bar that is for 'Advanced Search'. It allows them multiple prompts and choices and really helps much more.

New Participant
July 14, 2022

Our search is now working - I did have to clear my cache/cookies, but the results are coming through normal again 🎉

New Participant
July 14, 2022

Our workaround was to create a couple of temporary prompt reports, one for projects and one for users. At least that helps from an admin standpoint and can be shared to the users if needed.

New Participant
July 14, 2022

We are also facing the same issues. It's not working on advanced search also - the page comes up completely blank.

New Participant
July 13, 2022

Advanced Search is not always working either, so this is kinda ugly and no updates for 24 hours from Support (which is unusual). Spending alot of time fielding search issues today with nothing to tell the users.

Also, oddly, no Adobe Status updates (emails) either.

New Participant
July 13, 2022

I wonder if they are waiting for the 22.3 releases to roll out before addressing this?

New Participant
July 14, 2022

I sure hope not, but I also wouldn't be surprised if that were the case.

New Participant
July 13, 2022

Yes search functionality seems to be very diminished. Even when doing an advanced search and filtering out an entry date range from:

5/1/22-7/12/22

it does not find projects I know exist within those parameters. It also pulls us results from 2020-2021....?

New Participant
July 13, 2022

We are having the same issue as well.

RandyRoberts
New Participant
July 13, 2022

I believe WF support is on it. That being said, Advanced search is actually supperior to regular search, plus I think it taxes the system less and makes your searches faster and more accurate. I would recommend using advanced all the time.

New Participant
July 13, 2022

I wish there was a way to set it as a default when clicking in the Search bar, because while I agree with you, our standard user isn't thrilled about the extra clicks (miniscule though they may be, they do add up when there is a high volume of work to navigate).

LeeLowe
New Participant
July 13, 2022

This is also an issue for us in searching for issues. The issue is not found when you do the initial search but if you go to advanced search, it will work.

New Participant
July 13, 2022

Same issue for at least half the day yesterday. No feedback yet from Support, no Adobe status announcements yet either.