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New Participant
October 16, 2017
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Pasting Documents from the Clipboard >

  • October 16, 2017
  • 16 replies
  • 2398 views

While testing the Document enhancements scheduled for inclusion with the 2017.3 Workfront release, we noticed that there is no longer the ability for our users to paste documents from the clipboard.

According to the Workfront Customer Care team (ticket #1111643), they spoke with the product manager over this area and after having looked at their metrics on how much this option was used they have decided to remove this feature from the new documents are.

Our user community uses this feature on a regular basis. I am hopeful that we can get the vote count up to add this feature back to the tool after the 2017.3 release.

16 replies

New Participant
April 21, 2020

This was one of my favorite features!

New Participant
January 22, 2018

Presume this fits into this existing idea - I'd like users to be able to drag a screenshot or indeed a file (e.g. Excel spreadsheet) into any update stream e.g. project object, task object.

I saw a video in my Facebook feed this morning about another tool that lets you do exactly this: https://www.youtube.com/watch?v=l-2FaQTDYAw

New Participant
December 12, 2017

Please turn this back on!!! Used it daily.

New Participant
December 5, 2017

My team as well as outside users that use our product also suffer from this change. We have to re-train our users who are less technically savvy.

New Participant
November 20, 2017

We use Workfront as a Service desk solution for certain on going projects. Copy/paste from clipboard was great functionality many users used on daily basis. We need to get it back.

It is important to say that this functionality is not gone completely. When creating new Request it is still there. I do not see any reason why this functionality should not be available when adding document.

New Participant
November 16, 2017

All 7 Project Managers in my team are complaining about this. I wish I could add 7 more votes to the count for this feature. Backward compatibility is assumed with a new release. We should have had a big heads up on this.

New Participant
November 16, 2017

We're getting concerns around this as well. It adds steps for users which is the opposite of what we need as adoption is somewhat fragile. Any possibility of rolling this back?

New Participant
November 15, 2017

??? I suspect it may have something to do with taking up Workfront's server space? Screenshots/jpg's are notoriously large; but I'm sure there's a way around ...

New Participant
November 15, 2017

I'd really love to understand the logic of removing it. Was it really very difficult to maintain? Was it a third party license they didn't want to renew? Does it push some users towards ProofHQ somehow?

New Participant
November 14, 2017

(I'm curious if Workfront is getting any "Great idea! Wish we had this lack of functionality from the beginning!" comments...???)