Popup ads?

Thanks Skye I've voted for this.. Regards Bob

Good question Christina, and I think you can still choose to pursue the break/fix option in addition to upvoting (these aren't mutually exclusive solutions). From my side, my Idea just shows my preferred method of working things out. 1) I've had a few occasions over the years to observe that today's break/fix ticket is tomorrow's working-as-intended function. I'd like to see this permanently fixed. 2) The solution I'm proposing is intended to sidestep that whole philosophical discussion and any potential future direction changes--for example, Nick just posted asking about whether he could personalize pop ups for his users. I don't care if anyone ever determines whether this is bad practice or best practice--Workfront has approx 4000(?) customers, of which a dozen of us have commented on the practice. If you just give me something to switch it off, the Workfront folks are free to make whatever decision they wish. 3) (Also I just assigned 8 tasks to my account team; they hear from me plenty and this isn't something I care to add to their workload.) -skye

Thanks Skye; upvoted and vented in comments. Christina, you have a point but...it's the system we have. I'm one step away from a harsh complaint to our account rep. Had we known about this sort of behavior it might have been a big strike against choosing Workfront. I'm sure that harsh complaint will be the next time I'm having a bad day and the "Would you recommend WF to a colleague?" banner slinks up from the bottom of the browser window (beware the answers from my users; WF might be encouraged to turn it off for that reason alone...). I suppose I'm a bit over-angry because we're finding so much to dislike and be frustrated about Workfront since deployment that the ads in all their forms just come across as unmitigated gall on their part. "Your product has so many shortcomings and you think it's okay to bother me and/or my users without permission!?!" Okay...I'm going to go find some purring kittens to relax with...peace! Kevin Quosig

I'm curious – why would this not be a break-fix ticket. This is something that from feedback shows – no one requested and everyone is finding intrusive. Why should an idea exchange post be necessary to request the removal of something that was A) never communicated to us would happen and B) not part of any release? Christina Jarosz, Marketing Project Coordinator P 215.648.7168 | C 215.435.9412

Kyna and everyone else, if it would help the cause, I've gone ahead and created an Idea in the idea exchange for folks to upvote. https://experience.workfront.com/s/idea/0870z000000XhvKAAS/detail everyone, please vote to include a setting in the setup area so that we can opt out of ads on the login screen and anything that might pop up after login. -skye

Kyna, Glad to hear this is the case, insomuch as I don't have to listen to grief from hundreds of users. Lessens my ire somewhat...but not completely. Can Workfront just stick to the in-system notifications and emails , please ? Don't interrupt me with popups...they only serve as an irritant, not encouragement. Kevin Quosig

Hey guys, Skye is correct. I just checked with the team and only US system admins have received this message. I'll continue to pass along your feedback about these type of pop ups. Thanks, Kyna

Can we confirm this is going out to users? As far as I can tell, it is only targeting system admin access levels, but I'd like to be sure. -skye