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Level 4
May 27, 2021 8:46 PM UTC
Solved

Portfolio Manager can't set priority

I may be overlooking something, but we have a portfolio where the "set priority" button in the optimizer is greyed out for the portfolio manager. Other users have the same button enabled.

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jjsaundersAccepted solution
Level 4
Jun 2, 2021 6:24 PM UTC

The issue was that the user didn't have "manage it" access to all projects in the portfolio. The thing to look for is the checkbox next to the project will be greyed out in the Portfolio Optimizer.

4 replies

kynabaker16
Employee
Jun 2, 2021 6:43 PM UTC

AH. Thank you for sharing the trick! So good to know what it was.

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jjsaundersAuthorAccepted solution
Level 4
Jun 2, 2021 6:24 PM UTC

The issue was that the user didn't have "manage it" access to all projects in the portfolio. The thing to look for is the checkbox next to the project will be greyed out in the Portfolio Optimizer.

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Level 4
Jun 1, 2021 12:11 PM UTC

I have checked, the portfolio manager / owner has "manage it" and "share" access.

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Doug_Den_Hoed__AtAppStore
New Participant
May 27, 2021 9:29 PM UTC

Hi Jason,

Perhaps the Portfolio Manager lacks "Manage" rights...?

Regards,

Doug

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