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mlbest
New Participant
June 2, 2023
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Problem with Workfront--Request disappeared

  • June 2, 2023
  • 1 reply
  • 1001 views

Hi! I assigned this request to myself, and it disappeared--it's not in my queue. However, upon searching, I found it. Please advise.

2962998FER-23-AJL0445 CDI Stakeholder Interchange White PaperFER-23-AJL0445 CDI White Paper Manuscript Draft 6.1.23Clin Comm18WThu, Jun 8Fri, Jun 2                                                                     
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Best answer by Madalyn_Destafney

- You check the issue is still assigned to you and not someone else? (in case you have routing rules when submitting, going to someone else or a different team.)

- Is it marked complete or some equated status and you have a filter on where you're not seeing completed issues (or even you just have the issue in a status that doesn't match with a filter you have on)?

1 reply

Madalyn_Destafney
Madalyn_DestafneyAccepted solution
New Participant
June 2, 2023

- You check the issue is still assigned to you and not someone else? (in case you have routing rules when submitting, going to someone else or a different team.)

- Is it marked complete or some equated status and you have a filter on where you're not seeing completed issues (or even you just have the issue in a status that doesn't match with a filter you have on)?

If this helped you, please mark correct to help others : )
Madalyn_Destafney
Madalyn_Destafney
New Participant
June 5, 2023

@mlbest did my response above help you or are you still missing it? The fact that you can still pull it means it's definitely in WF, just wondering if it's removed from other places based on filters/views you may be using.

If this helped you, please mark correct to help others : )
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