Proofing Tool - Failed To Generate when User is Manager VS Supervisor

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Does anyone know why the proofing tool would give you the error message "proof failed to generate", when the user is set to "Manager" vs "Supervisor in the users "proof permission profile"?

If i change it to Supervisor it works, but if it's Manager i get the error message.

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skyehansenAccepted solution

Level 4

is the user trying to generate a proof on a newer version of an existing file that they didn't upload? I think manager users do not have permissions in this area.

skyehansenAccepted solution

Level 4

is the user trying to generate a proof on a newer version of an existing file that they didn't upload? I think manager users do not have permissions in this area.

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VictoriaMo3Author

Level 2

Yes that is exactly what is happening. One designer uploaded original proof and a different designer make the change and recreated the proof. Thanks for the info. I'll have to look up the differences in the permissions for manager's vs supervisors. Thank you.

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