Reminder notifications for a queue or queue topic | Community
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RhondaGayleTX
New Participant
July 25, 2023
New

Reminder notifications for a queue or queue topic

  • July 25, 2023
  • 2 replies
  • 471 views

Description - It would be helpful if we could assign reminder notifications to "all requests" coming through a queue / queue topic

Why is this feature important to you - It is labor intensive to go into every request as it gets submitted through a queue topic to assign a reminder notification.  

How would you like the feature to work - Assign a reminder notification per queue topic in the queue topic setup

Current Behaviour - Currently, a user must to go into every request as it gets submitted through a queue topic to assign a reminder notification manually.

2 replies

sebastiendesautel
New Participant
November 9, 2023

It would also be great to be able to tick the checkbox through Workfront Fusion to have even more control.

sebastiendesautel
New Participant
November 9, 2023

Just confirming that this is a good idea. It would be useful to us too.

Thanks