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New Participant
March 28, 2017
New

Remove workfront advertisements

  • March 28, 2017
  • 11 replies
  • 1505 views

Workfront advertisments for LEAP are listed on our main user login page. We'd like to be able to remove them.

We do understand and appreciate your position as a SaaS company. Please try to understand that we are using WorkFront as a portal to working with our customers. So, by having the LEAP Conference splash page, or any other advertisement on the login screen, you are promoting to our customers - not just to us. We're a small company, but that is 400 customers with over 2,000 contacts who think they are logging in to work on a Level Data project. We've been having to explain away the LEAP Conference.

My request is that you treat the splash page the same as how Salesforce treats theirs - it is up to the subscribing customer to set how they want to use it. Enabled to Salesforce default with whatever they want, Disabled completely, or set to what the subscribing customer wants.

11 replies

New Participant
April 15, 2017

This was an issue for us as well. We had to explain to many users what LEAP was, and why it was showing up. We have branded both our instances of Workfront, and several users were very confused. We eventually got it removed, by issuing (2) tickets into the system, which resulted in a lot of non value work on both sides of the ticket.