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Exp_-_VazgenBa
Level 6
May 23, 2019
Question

Removing the Subject field from the Request form

  • May 23, 2019
  • 76 replies
  • 10118 views
Hey everyone, >Renaming the Subject field on the request form is currently one of the top-voted items for the Idea Exchange. We are currently debating an option to automatically generate incoming request names using a predefined naming convention and remove the Subject field from the request form altogether. There are several options we're thinking of for the naming convention, so your feedback will be invaluable for us to understand whether we are close with our hypothesis or completely off track. If you could please fill up the form below, that would help us immensely!

    76 replies

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    William--
    William--
    New Participant
    June 13, 2019
    Thank you for the update, Vazgen. Given the feedback from the community (which I echo), I'd like to suggest that instead of Name , Workfront use the term Title . If consistency across objects is a high priority, I believe "Title" would work well to replace "Name" unilaterally on projects, issues, and tasks. Alternatively, I'm open to " Request Name " as has been suggested by others. Just my 2 cents... William English T-Mobile
    If you like my content, please take a moment to view and vote on my Idea Requests: https://tinyurl.com/4rbpr7hf
    SkyeHa
    Level 10
    June 13, 2019
    Vazgen, I want to give you full points for trying to remain consistent but we're really talking about two different things here. Our Requestors get very different training than our Project Creators. Often they get no training. And when creating a project, you are presented with a completely different display than a request and it's easier to see the Project's name field in that context, vs the Request's name field. I'm concerned that requestors who have little to no training are going to be presented with a field that they will intuitively fill out with their name. -skye
    KevinQu1
    Level 10
    June 13, 2019
    "Request Name" or "Project Name" or even back to "Subject" because...people will enter their name. Ugh, I already went through the trouble to do a calculated field to map "Subject" to "Request Name" on my own so it shows properly on our custom forms...now this? Kevin Quosig
    PollyCo
    Level 9
    June 13, 2019
    Whoa... why is WF releasing things off schedule release dates? I don't believe the others who are not in the community or this thread would know about this change. I've been off for a while on the community and just had to come back for this. While I see most of our long time users a bit thrown off by the change there, I'm crossing my fingers that they're not putting their own name in there. I also think as the others do that it will cause our new users confusion and actually type in their own name. :( Polly Co
    Doug_Den_Hoed__AtAppStore
    Doug_Den_Hoed__AtAppStore
    New Participant
    June 13, 2019
    Agreed, Vazgen: I was also going to suggest "Request Name". Regards, Doug Doug Den Hoed - AtAppStore Got Skills? Lend a hand! https://community.workfront.com/participate/unanswered-threads
    Exp_-_VazgenBaAuthor
    Level 6
    June 13, 2019
    Fair points. We have decided to go with the Name also due to consistency with project creation dialogue: In any event, the survey and the thread discussion clearly showed that there won't be one predefined naming convention that will work for all cases. The change should be live in production now. Please keep me posted on further developments and how the users use the new flow. In the meantime, I continue research on the larger initiative allowing you to set up your own naming conventions. Vazgen Babayan Product Manager Workfront
    BrandonHa
    Level 4
    June 13, 2019
    I laughed out loud when I got @Barb Pilarski 's message :) How true. Anyway, could the fix be as simple as calling that field 'Project Name'? I know that would fix it for my organization. Just a thought, @Vazgen Babayan ! Brandon Hamm Bravo Group
    satchellmrQBP
    Level 4
    June 12, 2019
    Yep - I agree with Barb and Skye. Users are just going to enter their own name in this field now. Satchell Mische-Richter Quality Bicycle Products
    SkyeHa
    Level 10
    June 12, 2019
    I came here to say the same thing as Barb: users are going to enter their own name on every request. Sorry for any misunderstanding you got from my survey answer: it was never my intent to indicate that "Name" was a satisfactory title for the request. -skye
    bpilarski
    Level 3
    June 12, 2019
    Why do I have visions of users entering their own name on every request....? Barb Pilarski Pittsburgh Penguins
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