Request queue: custom subject field | Community
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ManuelBa
Level 4
Jul 5, 2021 6:55 PM UTC
Solved

Request queue: custom subject field

Has anyone experience with shaping a request form? I am looking for options to

a) make the subject field a custom one to only add project names here

or

b) prefill the subject field with some dummy text ("new intern staffing request")

or

c) completely remove the subject field from the request form and only use custom ones?

please find a screenhot below

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    jerflo
    jerfloAccepted solution
    Employee
    Jul 14, 2021 10:10 PM UTC

    Thanks for looping me in @Sarah Nau‚ and thanks for bringing this up @Manuel Bause‚. I wish I had better news to report, but unfortunately, this idea is still "not planned." The team that had done work on this previously has been pulled in a different direction (due to other priorities). However, as a "social listener" within the Workfront product team, I will certainly take note that this is still important.

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    4 replies

    ManuelBaAuthor
    Level 4
    Jul 6, 2021 3:53 PM UTC

    Hi @Sarah Nau‚ ,

    thanks a lot for the great overvew!

    I'd imigine many options to use such a feature, e.g. to enable/enforce naming conventions.

    Sad that is hasn't been realized...

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      SarahNau
      SarahNau
      Employee
      Jul 6, 2021 3:48 PM UTC

      Hi Manuel,

      This has been a customer request for a long time - but unfortunately, there is no way to do any of the options you are looking for.

      It looks like a couple years ago they tried to do something, but it didn't work out - https://one.workfront.com/s/question/0D50z00006Px3kwCAB/removing-the-subject-field-from-the-request-form

      There are a couple ideas in the idea exchange:

      https://one.workfront.com/s/idea/0870z000000PSIeAAO/detail

      https://one.workfront.com/s/idea/0870z000000PS9PAAW/detail

      One is marked as not planned. Maybe @Jeremy Flores‚ can give us an update if anything is going on with this?

      Regards,

      Sarah

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      jerflo
      jerfloAccepted solution
      Employee
      Jul 14, 2021 10:10 PM UTC

      Thanks for looping me in @Sarah Nau‚ and thanks for bringing this up @Manuel Bause‚. I wish I had better news to report, but unfortunately, this idea is still "not planned." The team that had done work on this previously has been pulled in a different direction (due to other priorities). However, as a "social listener" within the Workfront product team, I will certainly take note that this is still important.

      Translate
        ManuelBaAuthor
        Level 4
        Jul 16, 2021 6:16 PM UTC

        Thanks you all for supporting here!

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