Request queue- recent paths turn off suggestions | Community
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New Participant
October 27, 2023
New

Request queue- recent paths turn off suggestions

  • October 27, 2023
  • 3 replies
  • 643 views

When one opens a New Request, the Recent Paths loads at the top.  I would like to be able to turn that feature off as it seems to be confusing some of our users from time to time. Especially if they are not regular users. They tend to not look further down the drop down list. 

3 replies

New Participant
November 24, 2023

Agree. This is creating confusion and impacting adoption.

MCriscella23
New Participant
November 1, 2023

I would like to have the option to either turn the recent paths off or on. Turning it off for less frequent users (external users, requestors, etc.) but keep the feature for more frequent users. 

New Participant
October 27, 2023

100% agree