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KIMBERLYREA
New Participant
July 11, 2018
New

Require an attachment

  • July 11, 2018
  • 1 reply
  • 395 views

Certain types of requests (queue topics in some cases) require a document to be included in the request to pass initial assessment in traffic before being approved. The ability to force an attachment of some sort would stop the requester from submitting the request (like you do with required fields) without the attachment and save back and forth time for the request to be approved to begin work or be assigned out to a team.

1 reply

MichaelSMN
New Participant
April 25, 2024

This would be extremely helpful.   For industries that are heavily regulated and audited, this is basically a requirement to have the ability to identify a task as requiring to have an attachment before closure.   This makes processes more accurate and more efficient.