Search functionality

Hi @Dustin Martin - perhaps you can share this thread with some of the Customer Experience managers at Workfront. I'm not personally experiencing these search issues right now (though we have in the past) but it seems concerning that a number of customers are losing faith in what is a pretty core part of any system. Perhaps this problem hasn't been prioritised correctly at Workfront's end? Regards, David David Cornwell

This is definitely helpful. I've relayed this workaround to my team. Thank you! Amy Pasqualucci Olympus OSSA

Well I learned of another one this morning. You can use the 'Advanced Search' as that still works. The work around is just a request report that I made that has prompts for Project Owner, Entry date, Project Name, Department, Completion Date, and reference number. Pretty simple, but let me know if you need more info.

Leah, would you be willing to share this work around that you're using? Amy Pasqualucci Olympus OSSA

We have just noticed how it isn't working for us either. I didn't realize it was widespread and that it won't be fixed until next year. I did make up a way to search for projects using a report for prompts. It works for our needs. Leah Janz Metro Transit

I would like to know this too. The search functionality seems to be completely unreliable at the moment. After speaking with our customer reps, we are hearing that there is no ETA on a fix at the moment. It has really shocked me that such a vital part of Workfront is no longer working and it doesn't seem a major priority to fix it. It's really making life difficult for us. This is making adoption of Workfront impossible. Robert Dyson