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Edwin_Melgar
Edwin_Melgar
New Participant
July 18, 2024

ServiceNow to Workfront Integration?

  • July 18, 2024
  • 2 replies
  • 1027 views

We are looking at building an integration that pulls requests and incidents from ServiceNow and creates tasks in Workfront.  These would be used for Agile planning.  The larger goal would be to keep SN and WF in sync.   One of the questions is Fusion vs Custom API.  Has anyone done something similar that would be willing to meet with us so we can gain some insight or wisdom?

2 replies

Daniel_Clarke
Daniel_Clarke
New Participant
July 25, 2024

Hey @edwin_melgar!

There is an out-of-the-box module in Fusion for ServiceNow that would allow you to push/pull changes to keep the two systems in sync. 

    K
    KatherineLa
    New Participant
    July 19, 2024

    I've got a similar prototype that I'm testing right now. I'd be happy to do a demo for you.

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