Setup Custom Error Message on Request Form | Community
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MohanKu
Level 2
Mar 23, 2020 7:56 PM UTC
Question

Setup Custom Error Message on Request Form

Hi Everyone, I have a scenario when a radio button is selected to No, it should throw/show a message and should not allow the requester to submit the request. Is there an option to disable the submit button or any workaround for this scenario. Thank You! Mohan Kumar
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2 replies

Doug_Den_Hoed__AtAppStore
Doug_Den_Hoed__AtAppStore
New Participant
Mar 24, 2020 4:01 PM UTC
Hi Mohan, A missing required field on a custom form will prevent it from being submitted...so perhaps you could rejig your "No" slider in a fashion that makes it impossible to provide a true answer until whatever your "No" represented is in fact "Yes". Regards, Doug Doug Den Hoed - AtAppStore
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MirandaRa1
Level 4
Mar 24, 2020 2:48 PM UTC
Hi Mohan, We had that issue also and we tracked down the main offenders and had to explain why they couldn't do this. They were also instructed that no request would be accepted from them in the future if they side-stepped the custom form in that way. So, no disabling...it was a process situation in the end... Miranda Rais
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