Show reference number on task and issue update page of New Experience | Community
Skip to main content
ChrisFl
New Participant
May 5, 2020
New

Show reference number on task and issue update page of New Experience

  • May 5, 2020
  • 1 reply
  • 360 views

We're converting over to New Experience in my organization and one thing that was called out to me was that the updates page for tasks and issues no longer shows the reference number. In the Classic UI, it was on the right side of the screen in the "box" with all the other information that has now migrated to the header (assignee, due date, status, etc.), Our organization is very ticket#-focused and while not having this on the update page doesn't break functionality for us, it does create a couple extra clicks to find the information in the details page.

1 reply

ReneStC
New Participant
August 2, 2022

After 2 years of seeing several similar comments, I'm surprised that the REF# has not been added to the page header.  It requires several additional clicks almost every time I'm in a project (which is several times a day).  Would save so much time and make it easier to bring new folks into the system without having to have them navigate to the Overview.