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KristyMu1
New Participant
April 25, 2019
Question

Showing images in a list/report

  • April 25, 2019
  • 12 replies
  • 2441 views
Good Morning! I've created a list view that has a column for images. Using the text mode outline in "Common Uses for Text Mode" documentation. But I'm having 2 problems 1) My request/review users see the URL not the image while my work licence and above see the image. These are projects and documents they have access to. 2) The images are stored in Workfront in the project document folder. I open the image in browser using the "open" option under the details pane and copy the URL. Then add that URL to the project details. It works initially but after some time, like an hr or so, the link "breaks" and the image no longer is shown and the link takes you to the document folder but not directly to the document. I think the URL might be expiring. Any insight on how I can get a permanent URL for an image loaded on Workfront? My users have been using Trello so prefer to have a representative image on their projects for quick reference. If I can get this list view to work it would be great for user adoption. Kristy Musgrove Havertys
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12 replies

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MatthewMa2
New Participant
April 29, 2019
Kristy, your method of copying the URL might be giving you the hosted location on AWS, which does expire (probably because AWS cycles their authentication details). This is a new change to Workfront. Last year your method would give a Workfront URL but as of the 19.1 release it appears to have switched to jump directly to AWS. Now, a better way to get the URL (example for Mozilla Firefox) is to right click on the image when on the image details page. Then select "Copy Link Location" which will give you a URL containing "preview" shown below. "...workfront.com/document/ preview ?versionID=..." Not sure how this method works for larger images, but it works great for the smaller report icons we use, and has been very stable. Matt Marks Banner Engineering Corp.
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EXP_-_DustinMa
New Participant
April 26, 2019
Hi Kristy, The problem with Reviewers and Requestors is that they won't have access to the project, which is why they see the URL. As for the URL expiring, it should never expire, I'm curious to know if you've grabbed the URL from a document, changed the sharing on it and then checked the URL again. If it's a proofed document, then we automatically archive them after 60 days by default. If you can duplicate this consistently, I would ask you to open a ticket with our support team to look into, as this doesn't sound like the correct functionality to me. Thanks and have a great weekend! Dustin Martin Assigned Support Engineer Workfront
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