"Something went wrong" error displayed while editing description of any document uploaded | Community
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vimalkumar-3.r-3
New Participant
Mar 31, 2021 10:37 AM UTC
Solved

"Something went wrong" error displayed while editing description of any document uploaded

We are getting an error" Something went wrong" when editing the description metadata of a document. After this error if we click on any other options on workfront we are getting the error" Unsaved changes are there, do you want to continue". Anyone faced this issue before?

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    vimalkumar-3.r-3Accepted solution
    New Participant
    Apr 12, 2021 11:20 AM UTC

    Issue fixed by Workfront Development team! This is working fine now.

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    9 replies

    skyehansen
    skyehansen
    Level 4
    Mar 31, 2021 1:30 PM UTC

    this is the kind of error where my first troubleshooting steps are to delete cookies and cache or use a different browser... have you tried anything to troubleshoot on your end?

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      vimalkumar-3.r-3Author
      New Participant
      Mar 31, 2021 1:36 PM UTC

      Thanks Skye for the reply. Yeah, we have explored those options, like clearing cache and other browsers but having this issue for all users in the system

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      skyehansen
      skyehansen
      Level 4
      Mar 31, 2021 2:14 PM UTC

      Have you reported it to the service desk already?

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