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caitvank
New Participant
November 6, 2023
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System Admin Support

  • November 6, 2023
  • 2 replies
  • 748 views

I am a system administrator within Workfront, however, I don't have all the options to add or edit users. 

 

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Best answer by lgaertner

Hi,

 

you should double check the layout template assigned to your user level. There, in the top right, you can define what functions you find in your main menu.

https://yourinstance.my.workfront.com/setup/layout-templates

 

Regards

Lars

2 replies

lgaertner
lgaertnerAccepted solution
New Participant
November 6, 2023

Hi,

 

you should double check the layout template assigned to your user level. There, in the top right, you can define what functions you find in your main menu.

https://yourinstance.my.workfront.com/setup/layout-templates

 

Regards

Lars

    C
    caitvankAuthor
    New Participant
    November 6, 2023

    Yes, thank you! This was my issue and now I've corrected it. 

    KellieGardner
    KellieGardner
    New Participant
    November 6, 2023

    @caitvank - you likely have a layout template applied to your profile that is hiding the menu options. I would suggest removing that or creating an admin template that has everything you need. you can access users directly by adding /users after the .com in your URL.

     

    yourcompanyname.my.workfront.com/users

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      caitvankAuthor
      New Participant
      November 6, 2023

      Thank you, this was the problem.

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