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Level 2
September 16, 2019
Question

"Task with primary key value(s) not found"

  • September 16, 2019
  • 15 replies
  • 2541 views
I am trying to re-arrange a task within a project and am receiving the error below. I've tried on multiple different projects and also tried removing predecessors/adjusting dates. Is anyone else having this issue or has seen this before? Thanks in advance! Kasey Boegler loanDepot
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15 replies

Level 2
September 18, 2019
I jinxed myself. It happened again yesterday. We have some on-going projects that get project breakouts (tasks with child tasks) that need to be rearranged. This error is huge deal to me. Workfront...any news on the fix?
Level 10
September 18, 2019
It happened to me again yesterday afternoon. When I shut down the browser and opened it, then it worked. That happened to me on 2 occasions this week. I rarely need to drag tasks, and this week, when I am actually trying to do it, it's not working... such is life.
Level 2
September 17, 2019
I think the issue was resolved because I havent seen the error since late last week. It was so frustrating while it was happening. Fingers crossed it is resolved
Level 2
September 16, 2019
Awesome, thank you very much! Kasey Boegler loanDepot
Level 6
September 16, 2019
Hi Kasey, I created a case with Workfront for the same thing. I was told it's something they're aware of, but a fix hasn't been released yet. You can reference case 00162763 if you create a ticket. Kirsten Heikkinen Trek Bicycle Corporation