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New Participant
November 2, 2021
Solved

Template question

  • November 2, 2021
  • 4 replies
  • 1372 views

A user used the wrong template when converting a request. Is there a way to change the template after converting the request?

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Best answer by kynabaker16

Hey Kevin,

That is unfortunately not possible. So sorry!

Kyna

4 replies

New Participant
November 4, 2021

If you catch it before the user gets to far, they can simply go back to the request and re-convert the request to the correct template. This will disconnect the resolved-to link from the first project, and you'll have to delete the first project.

RandyRoberts
New Participant
November 3, 2021

Did you convert the request to a project? If so, you can add the template you want and delete the tasks from the wrong template.

New Participant
November 4, 2021

I imagine there might be a report that checks for which template was used for creating the project - which is fixed in this case (which makes sense).

To that point, It would be great to be able to restrict which templates can be used to make projects and which templates are only used by attaching to existing projects.

RandyRoberts
New Participant
November 5, 2021

At the bottom of the Project Overview, there is a section that shows the originating template… if the project was made from a template.

kynabaker16
Employee
November 3, 2021

You bet! It never hurts to ask!

kynabaker16
kynabaker16Accepted solution
Employee
November 3, 2021

Hey Kevin,

That is unfortunately not possible. So sorry!

Kyna

New Participant
November 3, 2021

Thank you. That's what I thought, but wanted to double check.