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YolandaRo
Level 3
Mar 19, 2020 9:27 PM UTC
Question

Templates - Assigning a Parent Task

UPDATE: This has been resolved. Thank you to all who responded! The fix is noted on the very last response. Hello: I created a new template with 18 tasks. I'm looking to out-dent some of them since they are parent tasks. I tried right clicking and it did not show the indent/out-dent task feature. When I asked a co-worker to test it on her computer by giving her manage access to the same template to test it she did have the indent/out-dent feature she could access that feature by right-clicking. Since we both have manage access and she can and I can't see the indent/out-dent feature, does anyone know what would be causing this? I even tried rebooting the system but it did not work. Yolanda Rowe
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8 replies

YolandaRoAuthor
Level 3
Mar 20, 2020 1:03 AM UTC
Resolved with your suggestion. Was not aware you could not indent and never thought to try the second task. Worked beautifully. Thank you! Yolanda Rowe
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skyehansen
skyehansen
Level 4
Mar 20, 2020 12:25 AM UTC
sorry if I state the obvious, but on the above screenshot, you are on the first task. You can neither indent or outdent this task. Have you tried a different task? PS: Also an obvious, if a task is all the way to the left, it also cannot be outdented. You can't move all the other tasks to the right just by pushing one task further left: there's a left hand limit, and all your tasks are on that limit right now, so can only be indented. (and not the first task) -skye
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YolandaRoAuthor
Level 3
Mar 19, 2020 11:29 PM UTC
I did try that but it appears we have the same view. Thank you. Yolanda Rowe
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YolandaRoAuthor
Level 3
Mar 19, 2020 11:29 PM UTC
Yes. I am the ADMIN. Yolanda Rowe
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YolandaRoAuthor
Level 3
Mar 19, 2020 11:28 PM UTC
Yes. Chrome. Yolanda Rowe
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VicAl1
Level 10
Mar 19, 2020 10:04 PM UTC
Just thought of something else. Are you both using Chrome? I've sometimes seen IE or Edge missing some selections.
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VicAl1
Level 10
Mar 19, 2020 9:53 PM UTC
You would need a Planner license. So if the other person has a Plan license and you have a Work license, that would be the result. I assume you have a Plan license (or Admin) since you created a Template, but just thought I'd throw that out just in case.
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TerryHy
Level 8
Mar 19, 2020 9:45 PM UTC
Check you Filter, View and Grouping on your Template. Is this the same or different than your co-worker's? It could be that you have a filter, view or grouping set on your Template that is preventing the indenting functionality. Just a quick guess as to what the issue may be... Terry Hynd EBSCO Information Services
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