Skip to main content
JordynFi
Level 2
August 27, 2019
Question

Timeline Issues?

  • August 27, 2019
  • 15 replies
  • 3035 views
Hi All! Not sure if anyone else is having this problem, but I've been noticing that there are tasks in my project task lists that don't follow the timeline of tasks correctly, for example: I'll have set up the "Design layout" child task to be 1 day, and then the "Internal Review" task to be a half day. However, for some reason - even with a predecessor AND the assignee not having vacation days for this time - there is a weird three-six day gap that appears between tasks, for no discernable reason. It also occurs in our proof approval stage, where I'll set the individual stages to be 2-1 day tasks, but for some reason, the parent task marks them as taking six days. Is anyone else having this problem and know how to fix? I've had to break the cardinal rule of not setting my own dates in order to actually give accurate timelines to our clients. Any advice is greatly appreciated! Jordyn Fischer Project Coordinator Loews Hotels
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

15 replies

MarisolCa
Level 2
September 10, 2019
Yeah, I find that my tasks wont go and update so I manually have to go into each task and change to "As Soon As Possible" which takes in time from the previous step and automatically adjusts. It's hassling! MarisolCamposCreative
Anonymous
September 9, 2019
I just came out to search for any known issues on this because the timelines have been driving me nuts the past couple of weeks. My predecessors don't work if the task they are linked to happen to be a "must start on" constraint. I'm also having to use the recalculate timeline option constantly because the dates won't update themselves. Even then I'm getting the strange gaps and incorrect dates that are being reported here. Has anyone heard anything back on the fix or next steps? Carrie Nunemaker Arkansas Administrative Office of the Courts
KatherineHa1
Level 8
August 29, 2019
Yep, we reported this bug to Support as well. We also sent this to our users:
Project Owners - There is a bug we are working with Workfront to fix. When you change the duration of a task, the next task's task constraint changes to Must Start On. This prevents the schedule from recalculating. Here is a video for you to watch with the issue and the workaround: "https://vimeo.com/356188136/464c792f15" https://vimeo.com/356188136/464c792f15 Basically, you need to use the Standard with Task Constraint view and after you make your duration change, you will need to change the Task Constraint of the next task back to As Soon As Possible. We are hoping this will be fixed soon, but please put in a "https://fcb.my.workfront.com/requests?activeTab=tab-new-helpRequest&projectID=51015bd3000471e3f256332a95e9b215" Workfront Help Desk Queue request if you have any questions or additional issues about this problem. Sorry for the inconvenience.
Katherine Haven, PMP VP, Director, Business Technologies - PMO FCB
TinaHu1
Level 3
August 28, 2019
Hi - I put in a ticket for the constraint changing when duration has been changed and it sounds like this is a known issue. Our specific scenario is when the duration of a predecessor task is changed the subsequent task auto changes to Must Start On (the incorrect behavior). I can't speak to other scenarios just this one. Our support person just let me know there is a fix. My case # is 00161375 if anyone would like to reference it in a ticket. Tina Huang Optum
Phoway
Level 2
August 28, 2019
Thank you so much~! Patricia Howay
VincentGo
Level 5
August 28, 2019
Absolutely! I used the [Can Start] field. (There's a similar field called Pending Predecessors but it doesn't perfectly work with Parent & Child tasks) Once you've added the column, go to Advanced Options, and then add Column Rules to convert the field from text to icons. Vincent Goodwin The Capital Group Companies
Phoway
Level 2
August 28, 2019
Vincent, I was looking at your task schedule and really like the Ready to Start column. I have added this to my task schedule, but can't figure out the filters that are need to get the Green and Red dots. Any help on the filters would be greatly appreciated. Patricia Howay
VincentGo
Level 5
August 28, 2019
I'm a system admin for our Workfront instance. That's good to know that it's not just me (well, it's not "good", but it's validating). I'm glad that part of the mystery is solved. Vincent Goodwin The Capital Group Companies
JordynFiAuthor
Level 2
August 28, 2019
That's what I thought too!! I submitted a report to Workfront's Customer Support - the contact I have right now is working to see what's causing this. If you've said this is happening to you too, though, it's not just a "my team" thing. Out of curiousity, are you a system admin or a worker? Jordyn Fischer Loews Hotels
VincentGo
Level 5
August 28, 2019
So when you change the Durations, the constraint is automagically getting changed to Must Start On? I noticed that starting to happen for me this week, but I also thought I was crazy, so I haven't reported a ticket to Workfront yet. If you change a Duration, it shouldn't change the constraints. Vincent Goodwin The Capital Group Companies
Show more replies
Terms & ConditionsAccessibility statement

Loading footer...