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jjsaunders
New Participant
August 8, 2024
Question

Unexpected Application Error

  • August 8, 2024
  • 2 replies
  • 1425 views

Is anyone else having issues with an "Unexpected Application Error" in various areas like Dashboards and Projects. The specific error is below. This started about 3 weeks ago. Workfront support believes that it is a problem with our company's firewall / security.

 

The browser's console log has an error message stating "Failed to load resource: net::ERR_CONTENT_DECODING_FAILED" on "https://mfe-c.static.workfront.com/quicksilver/2a9f2a5b/167f2bf67312886db53a80138d3ab35bd6930d49/wf-mfe-quicksilver.js"

 

Unexpected Application Error!

Error loading https://mfe-c.static.workfront.com/quicksilver/2a9f2a5b/167f2bf67312886db53a80138d3ab35bd6930d49/wf-mfe-quicksilver.js (SystemJS Error#3 https://github.com/systemjs/systemjs/blob/main/docs/errors.md#3)

Error: Error loading https://mfe-c.static.workfront.com/quicksilver/2a9f2a5b/167f2bf67312886db53a80138d3ab35bd6930d49/wf-mfe-quicksilver.js (SystemJS Error#3 https://github.com/systemjs/systemjs/blob/main/docs/errors.md#3)
    at HTMLScriptElement.<anonymous> (https://mfe-c.static.workfront.com/shared-scripts/systemjs/6.15.1/cb313f74ccc3b381f468898e543fb39e1abb4a3e/system.min.js:4:7133)

  

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    2 replies

    TaraPearl11
    TaraPearl11
    New Participant
    August 8, 2024

    We're seeing the same thing. Open a support ticket to make sure the scale of the problem is accurate. 

      RAshley
      RAshley
      New Participant
      August 8, 2024

      We already have. 

      RandyRoberts
      RandyRoberts
      New Participant
      August 8, 2024

      I have seen a similar error before but it was never consistent nor repeatable. I haven't seen it again in several months though. If this is something that is consistent, I would recommend opening a WF Support ticket and having them help you diagnose. There are several browser dev tools that can help you see what's going on under the hood as it's happening. Adobe support can help guide you through that.

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