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BeckyK3
New Participant
April 11, 2024
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Update Comments not working on Documents

  • April 11, 2024
  • 1 reply
  • 685 views

Having issues when sending an update comment for a document. It used to have place to tag people and then a place to checkmark to add an approver and today we have had to either add people by doing @2175539 or hit updates and tag them in there. Then we can go down to the approval list and add them in that location.

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    Best answer by KellieGardner

    Hi Becky - The new commenting experience that went live this week for all Workfront users does not support the approval option the way the old commenting experience did.

     

    Your options are to submit an Idea or Leave feedback on the commenting experience to hopefully get product supports eyes on the enhancement. 

    1 reply

    KellieGardner
    KellieGardnerAccepted solution
    New Participant
    April 11, 2024

    Hi Becky - The new commenting experience that went live this week for all Workfront users does not support the approval option the way the old commenting experience did.

     

    Your options are to submit an Idea or Leave feedback on the commenting experience to hopefully get product supports eyes on the enhancement. 

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