Updates not being sent via email

Adam - tried reporting the issue with no luck:

Hello Everyone, Our Development Team believes that they have identified the cause and are working to resolve this ASAP. If you have opened a Support Case we will update you on progress there and I will work to update this thread with developments in this resolution as well. Thanks, Adam Millet

Hello all, We are looking into this. Please contact support so we can do research. We know how important this is to all of our customers. Thank you, Kyna

We're on Cluster 1 and we're seeing the same thing. I'm about to call WF now.

We're experiencing other weirdness in Chrome (e.g. The Updates not showing up on-screen thing, bulleted lists/numbered lists not showing bullets/numbers, etc.). But this is happening independent of whatever browser is being used. No emails are being sent by Workfront to users. BTW: We're on Cluster 3. John J. O'Sullivan Bristol-Myers Squibb

Good afternoon - We are also experiencing this, but it started just before noon this morning. It is showing in both the regular and the new experience. I have cleared my cache and cookies and logged in again, but that did not fix the issue. We are in Cluster 3. Julie Lang CRS Julie Lang

we're on cluster 5, and I'm receiving notifications (I'm sending to myself). Good luck John and Christina! -skye

Same here. However, I noticed if I switched from Chrome to Firefox, I got better results. Andrew DiRienzo AT&T Creative Services - NYC

Ugh. Thanks for verifying that it's not just us. This really couldn't have happened at a worse time. Our entire team are remote reporting due to the SARS-CoV-2 virus pandemic. We need those Updates now more than we normally would. John J. O'Sullivan Bristol-Myers Squibb

We've been experiencing this issue since yesterday. I logged a support ticket as well - Case Number 0019556. Very frustrating!!!