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PollyCo
New Participant
July 30, 2024
Question

user report: high priority work item

  • July 30, 2024
  • 1 reply
  • 580 views

Hi, on a user report, one of the columns you can make available is the high priority work item. I could not find any documentation on what this is. How does Workfront decide what is the high priority work item of the user?

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1 reply

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KatherineLa
New Participant
July 30, 2024

Workfront doesn't decide, that's determined by the user themselves. From the Work List on the Home screen, one of the things they can do when they have a work item selected is say 'Add to My Priority' for up to 20 items.

P
PollyCoAuthor
New Participant
July 30, 2024

The user does not even have that on as a widget so they were not prioritizing. 

K
KatherineLa
New Participant
July 31, 2024

When you said widget, I realized you're already using the new Home layout. Taking a look there, I don't see the feature at all. It might be one of those silent-deprecation items. In the old Home, this is what it looks like. 

 

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