WF issues??

We're still experiencing this issue today and it is effecting more users than it did yesterday. Parker Cantu

Hi Lindsey, Only the authorized support contact for your account can submit a ticket through our site. But you can call in and they will help you get that figured out if you don't know who that is for your account. Thanks, Kyna

How do you submit a ticket? I'll would be happy to open one. Our team is also experiencing this issue. Our team was only given the phone number to call if there is an issue.... Lindsey Greenlee Desert Financial

Hi Sarah, We do want you to continue to submit tickets because our development team wants to continue to watch this and see how things are happening for you so they can make a good resolution. Thank you, Kyna

We had experienced this yesterday and submitted a ticket immediately. They suggested clearing the cache and restarting Chrome then reboot the computer. I have hundreds of users who would not possibly do these "tricks". And it didn't work for me anyway, clearing the cache. or restarting Chrome. The updates page will load but after a few seconds 5-10 seconds wait. That's not efficient! Nor asking hundreds of users to reboot. I'm asking for our reps to escalate. Polly Co

Hey Kyna - some of our issues were just momentary and then fixed themselves - such as reports not loading. We also had some users report that they couldn't edit tasks, but that was fixed with the cache clearing and we are no longer getting reports of this as an issue. Do you still want tickets on these? Sarah Nau

Hi folks, For those of you for whom Updates are a critical component of your workflow, as a workaround (but perhaps even a permanent solution) to these intermittent page not rendering situations, I invite you to consider checking out @Narayan Raum 's "https://ddh.my.workfront.com/report/public/view?publicToken=x6u1T7zd_sTDk9QtM1J5LR62kPduYYzfp7FjXZP-vQ4WCm7__q8LOiFLYKkiTJU_yzTrmQX7uw3CeFA5phlN3aM2G77j_tcP&endcap" WFPro Catalog , and in particular, the WFPro Notes package, which you "https://www.youtube.com/watch?v=JqIEE2o6v5M&feature=youtu.be&t=1887" see in action here , and "https://www.atappstore.com/App/wfpro-notes/Default.aspx" deploy to your domain from here . Regards, Doug Doug Den Hoed - AtAppStore

Hello all! We are trying to track all of these issues, so if you can, please submit a support ticket so we can track it and make sure you get the most recent updates. Thank you! Kyna

We have users reporting that they cannot see the Updates tab and cannot log time. They're all in Chrome. Mohini Sinha, CSM Project Coordinator Excelsior College