WF Not Loading, White Screens | Community
Skip to main content
alexandrag46001
New Participant
Jul 21, 2021 4:02 PM UTC
Solved

WF Not Loading, White Screens

Some Requestors aren't able to access WF. After logging in, they only see a white/empty web browser screen. Clearing cache/cookies, restarting computer, incognito window -- nothing gets the system to load. Anyone else experience this?

Support ticket opened -- but curious if this is widespread.

    This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
    RandyRoberts
    RandyRobertsAccepted solution
    New Participant
    Jul 21, 2021 6:08 PM UTC

    We saw this behavior in Chrome browsers that were not updated. Some of them were 2 years old. Once they updated, it worked again. You may want to check on that.

    View reply

    2 replies

    RandyRoberts
    RandyRobertsAccepted solution
    New Participant
    Jul 21, 2021 6:08 PM UTC

    We saw this behavior in Chrome browsers that were not updated. Some of them were 2 years old. Once they updated, it worked again. You may want to check on that.

    Translate
    kynabaker16
    kynabaker16
    Employee
    Jul 21, 2021 4:22 PM UTC

    Hi Alexandra,

    I just checked https://status.workfront.com/ and it looks like the system overall is operational, but please do update if you find out something specific from support!

    Kyna

    Translate
    Terms & ConditionsAccessibility statement

    Loading footer...