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alexandrag46001
New Participant
July 21, 2021
Solved

WF Not Loading, White Screens

  • July 21, 2021
  • 2 replies
  • 1014 views

Some Requestors aren't able to access WF. After logging in, they only see a white/empty web browser screen. Clearing cache/cookies, restarting computer, incognito window -- nothing gets the system to load. Anyone else experience this?

Support ticket opened -- but curious if this is widespread.

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    Best answer by RandyRoberts

    We saw this behavior in Chrome browsers that were not updated. Some of them were 2 years old. Once they updated, it worked again. You may want to check on that.

    2 replies

    RandyRoberts
    RandyRobertsAccepted solution
    New Participant
    July 21, 2021

    We saw this behavior in Chrome browsers that were not updated. Some of them were 2 years old. Once they updated, it worked again. You may want to check on that.

    kynabaker16
    kynabaker16
    Employee
    July 21, 2021

    Hi Alexandra,

    I just checked https://status.workfront.com/ and it looks like the system overall is operational, but please do update if you find out something specific from support!

    Kyna

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