What happened to the Issues UI in the New Experience? | Community
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5 replies

DustinMa
Employee
Jul 15, 2020 4:37 PM UTC

Hi Howard,

To troubleshoot this, I recommend removing your layout template from your user, logging out, logging back in, and confirming the Issues menu button is there.

If it isn't, make sure you don't have to click "More" at the bottom of the list.

Thanks!

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AdinaPi1
Level 9
Jul 15, 2020 3:08 PM UTC

Not sure if this helps, but here is a screenshot of the layout template where you can hide or show the Issues option.

Another thing to check is if someone changed the terminology of the issue object on your layout template. Check for that here:

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HowardWi1Author
Level 3
Jul 15, 2020 3:19 PM UTC

I see what you mean, but neither Issues nor it's redefined term of Assets is there. I don't have the option at all.

Could this be a toggle somewhere in Workfront's own land of admin panels? Because I'm a system admin on our instance, and I don't have this option.

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HowardWi1Author
Level 3
Jul 14, 2020 10:06 PM UTC

That's it, but I don't see it, and it's not an option for me to toggle on in the Layout manager.

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AdinaPi1
Level 9
Jul 14, 2020 8:21 PM UTC

Do you mean the issues tab that is on the project? That is now on the side menu:

If you previously had a custom dashboard for issues, you can add that to the new layout template for them to see.

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