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New Participant
August 4, 2020
Question

When we click into an email or notification where @xxxxxxxxx was used within a proof comment, we land on the updates page as opposed to the comment directly in the proof. We then need open the proof and search for where that comment was made

  • August 4, 2020
  • 2 replies
  • 823 views

which can be very time consuming when there are many comments in the document. Is this a know glitch or are we missing something? Thanks,

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2 replies

KellieGardner
New Participant
January 4, 2024

From the email notifications if you click on the "go to proof" button it should take you to the proof with the comments. Also should note the email will have the comment number noted 

 

 

 

From the notifications inside of Workfront it will always take you to the updates page unfortunately and it doesn't note the comment number either. I find the emails more useful than the Workfront notifications.

New Participant
January 4, 2024

We don't have the above but I have found with the New Experience that users land on 'Updates Section' rather than task list when going to a project. Would love to know how to change this at a system level in the same way you do for home page.

 

Thank You

 

Emma