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PollyCo
New Participant
March 31, 2022
Question

Who have migrated to Adobe Admin Console?

  • March 31, 2022
  • 15 replies
  • 5828 views

I've taken a look at the site that was referenced by support : The new Workfront experience | Platform-based administration differences (Adobe Workfront/Adobe Business Platform), if this was to replace our admin console, one of the biggest issue I'd have is the login as feature which greatly helps us see what the users are having trouble with. So I'm asking you who have migrated, do you have the login as somewhere else or is that fully taken away?

Also, what does that mean for SSO? you'd have 2 applications now that need to connect to SSO?

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    15 replies

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    M
    MartaSo2
    New Participant
    April 11, 2022

    I will be interested in finding the answer as well. I really don't see why we would need to merge as Workfront is totally separate from Adobe in our company. Very poor communication from Workfront on this subject.

      ChrisBudgen
      ChrisBudgen
      New Participant
      April 11, 2022

      We are also waiting on feedback from our CSM on that topic, we have over 1,5k users in WF and only a small portion of those users have an AdobeID. Our IT team currently would have any resources to manage any major update on the SSO part.

        P
        PollyCoAuthor
        New Participant
        April 8, 2022

        They are now asking us about our Adobe Org ID which is handled by a different team and possibly involve people who are not in Workfront and it says it requires immediate action! I agree that it feels so out of the blue and not a lot of information is expressed beforehand. They are just asking us to take action right away.

        I've heard back from our customer success manager, the SSO will have to be moved to the Adobe platform. The login as feature will stay on Workfront.

        As I'm not seeing other customers talking about it, is it targeted to customers using other adobe products to be moved to that console?

          M
          Mreed5
          Employee
          April 11, 2022

          Hi Polly, we appreciate you reaching out. We'd like to schedule some time with you to ensure we address any questions or concerns you might have in regards to your migration to the Adobe Admin Console. Please keep a lookout for an invitation from your Adobe account team. Thank you.

          K
          KevinQu1
          New Participant
          April 8, 2022

          We were on track to put Workfront on SSO and now I'm confused because we manage Workfront separate from our Adobe licenses, which are separate from our corporate logins. This all feels "out of the blue" and now suddenly I'm getting urgent messages about IMS accounts, trying to decide if I even WANT Workfront merged with our Creative Suite app management (which I really don't since it's two separate sets of admins), etc.

            R
            RKirk
            New Participant
            April 7, 2022

            I would also be interested in seeing other's experience with this.

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