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JamesAf1
Level 2
February 2, 2024
Question

Why does timesheets shake violently when the browser is fullscreen on a large display?

  • February 2, 2024
  • 12 replies
  • 1697 views

Every time I open workfront and go to timesheets on my windows 11 pc using Google Chrome, it appears to shake violently. 

It looks like the 2 scrollbars keep appearing and disappearing. It occurs until I change the width of my browser to around 50% of my monitor width.

It's been happening for a month or 2.  It's a very distracting UI bug, that I hope someone is going to fix.

 

I have attached a couple screenshots of what keeps switching, between 1-small_scrollbar.png and 2-full_screen_scrollbar.png.
It seems like it can't decide whether to use the fullscreen browser scrollbar or the one for the timesheet table.  Please fix this, so I don't get epilepsy.  3 months ago the site didn't used to do this.  There was some change pushed out that broke this.

    12 replies

    -JC
    -JC
    Level 5
    February 20, 2025

    For what it's worth, I get screen "bounce" frequently within the Workfront UI if I'm at 100%. If I change to 110% or 90%, it stops bouncing. Very frustrating experience.

    JulieGe3
    New Participant
    February 10, 2025

    I am having the same issue on only one report screen that I use often. 

    JamesAf1Author
    Level 2
    February 11, 2025

    I switched to a Mac at work and no  longer face this issue. I think this might be a windows setting that affects this (scaling text for monitor size). You could try changing that and it may fix the issue, or try zooming in or out Ctrl + (to reset to 100%, it Ctrl 0).

     

    https://support.microsoft.com/en-us/windows/change-the-size-of-text-in-windows-1d5830c3-eee3-8eaa-836b-abcc37d99b9a

    KellieGardner
    KellieGardner
    New Participant
    February 5, 2024

    I've noticed it before in the resource planner. It's definitely something to do with a script running in the background or something. I've honestly just ignored it hoping it would get better and I haven't seen or noticed it in a while so it likely comes and goes. A support ticket is your best option to get it resolved or help troubleshoot it.

    JamesAf1Author
    Level 2
    February 6, 2024

    Thanks for the tips everyone!  I tried logging into workfront from a different computer and didn't run into that issue at all there, so I think it's something to do with:
    1. Either Javascript running some custom script that I assume is deciding whether or not to display one of the 2 scrollbars (I'm assuming it's the fullscreen one).

    2. CSS breakpoints for responsive design aren't configured quite properly for every resolution/zoom scale, i.e. with responsive design webpages look a little different at different resolutions, so users will get a custom-tailored experience that will make the best use of their screen real-estate based on their screen size.

    skyehansen
    skyehansen
    Level 4
    February 6, 2024

    I'm not sure if you know we're all customers like you. If you want this looked at, probably would be better to submit a case to Support.

      skyehansen
      skyehansen
      Level 4
      February 3, 2024

      Is your browser zoomed in or out (i.e. browser zoom is not set to 100%)?

      JamesAf1Author
      Level 2
      February 3, 2024

      The browser isn't zoomed in at all.  It's set to 100%.

      I checked my display resolution settings, in case that helps.

      3840 x 2160 with a scale of 175%.

      skyehansen
      skyehansen
      Level 4
      February 3, 2024

      If you've cleared your cache and cookies, and this does not get rid of the shaking, I would suggest you submit a case to Workfront Support. They're more likely to fix it if it's not a zooming issue.

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