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sylviag
New Participant
September 23, 2023
Question

Work Item Notifications

  • September 23, 2023
  • 1 reply
  • 445 views

We have different COMPANIES set up and a user in company B can see all work item notifications (numbered icon in the upper-right corner of Workfront) across all companies. I've checked permissions in every space possible, but can't resolve the issue of one company seeing all notifications.  Any suggestions?

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1 reply

N
NicholeVargas
Employee
October 2, 2023

@sylviag This article lists out all the in-app notifications that could be triggered. Keep in mind they are not customizable but are typically tied to objects a user is assigned to, subscribed to, tagged in, or shared with. If there is a specific notification that you don't want this user to receive, you may need to see which action is triggering it, and update permissions. 

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