Workfront Covid-19 Update

I don't have a feline friend to keep me company, but I do have a lovely flower that "https://community.workfront.com/discussions/community-home/digestviewer/viewthread?GroupId=151&MessageKey=9deba2b8-47c9-43a8-afad-8a4c7b3a7194&CommunityKey=aaafaff0-5e4e-4e38-8903-f1f990935567&tab=digestviewer&ReturnUrl=%2fdiscussions%2fcommunity-home%2fdigestviewer%3fCommunityKey%3daaafaff0-5e4e-4e38-8903-f1f990935567" brightens up my work corner!

Jill, it seems felines enjoy Workfront time... Kevin Quosig

I have to agree with Skye. There isn't a need for all our users to get the message. Susan

Hi Vicky, I'm going to jump in for Nic here and say that we are actively working to resolve known issues and things evolve on a daily basis in relation to all of the changes that we are seeing, so we will let you know if anything changes in terms of releases or timeframes. Thank you for participating in the community! Kyna

Hi @Nic Bryson In relation to this, are there any plans or a chance that the next release will be postponed? On a side note, I have just been looking at the known issues for classic and noticied there is a considerable amount on there. Will these be priortised before or as part of the next release? Thanks, Vicky Vicky Fitzgerald Telegraph Media Group Limited

Thank you for the update. Here's my working from home pal helping me read my daily digest.

I'm with Skye and going for "admin-only is fine, let me decide what to tell my users." As long as WF works, it works; users don't care how. And since I'm the funnel for all support requests, they care more about what I'm doing to keep things running or get them fixed. Some folks are curious, and I'll let them know of course. For the rest, it's just more email/notification noise and COVID-19 noise. We're in California so the news fatigue can be particularly exhausting. Like finding toilet paper at a grocery store. *yeesh* Despite as harsh as that all sounds, I was very happy to hear from a support rep. that WF had been fine-tuning it's WFH systems and process in preparation for the day they'd let everyone stay home. I think the more companies that do this the better things will work out for the progression of the pandemic as a whole. As an important aside: my best wishes to everyone in the Community as well: you folks are great and a definite bright spot in my day-to-day WF responsibilities. Stay safe! Kevin Quosig

Thanks Nic. Best of both. Regards, Doug Doug Den Hoed - AtAppStore

Thank you both for the input. You're correct that Announcement Center messages only go to system admins. We have been receiving customer inquiries throughout last week about our plans for business continuity and support as the situation with the virus unfolds. Each system admin can make the judgment call in each unique circumstance about whether to forward the message on to their broader Workfront user group at their company or not. Nic Bryson

I hope I read Doug's message correctly--putting on my "user" hat, I'd be against all my users getting this message in their email. Absolutely none of my users have been wondering out loud, how Workfront has been handling this--just as they haven't been asking questions about Slack or Teams, Microsoft Office, Adobe Creative Cloud, and Chrome. So an email out would give them nothing that they have been wanting. I don't know if that's the right way to look at it, but I think it's definitely important to continue to talk about where to draw the line in terms of who gets what communication. So thanks Doug for bringing this up, and thanks Nic for the originating post. -skye