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New Participant
January 12, 2024
Question

Workfront external email

  • January 12, 2024
  • 1 reply
  • 617 views

Is there a way to set up a Workfront email that non users can request an account for and will convert to a task within a certain queue?

ex. 123@workfront.com

sent to intake queue automatically: New WF account request

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1 reply

skyehansen
New Participant
January 13, 2024

there isn't a way to do it "natively" using what's available out of the box. 

lgaertner
New Participant
January 15, 2024

Hi,

 

It is possible to create an intake email address to your request queue, but any mails from not registered Workfront users are rejected with the note:

You just tried to submit an issue to xyz, but it looks like you aren't authorized to submit issues via email. We are sorry about that.

 

Regards

Lars